Our Objectives
To provide a structured and accessible platform for lodging complaints and grievances.
Student Support
STUDENT GRIEVANCE REDRESSAL COMMITTEE
Welcome to the Grievance Cell of Manipur International University. Our mission is to provide a fair and transparent mechanism for addressing and resolving grievances and complaints from students, faculty and staff.
The Grievance Cell is committed to upholding the principles of justice and ensuring that all grievances are handled with integrity and respect.
Objectives
To ensure timely and fair resolution of issues in line with UGC guidelines.
To maintain transparency throughout the grievance redressal process.
To promote a positive and supportive environment within the university community.
SCOPE OF GRIEVANCE
Type of Issues
| Type of Issue | Description |
|---|---|
| Academic Concerns | Grading disputes, academic misconduct |
| Administrative Matters | Delays in service, procedural issues |
| Disciplinary Issues | Various disciplinary concerns |
| Harassment & Discrimination | Any form of harassment or discrimination |
| Other Concerns | Any other issues impacting university experience |
STUDENT GRIEVANCE REDRESSAL COMMITTEE
Download Notification| Position | Name | Designation |
|---|---|---|
| Ombudsperson | Retd. Prof. T. Umabati Devi | Retired Associate Professor |
| Chairperson | Prof. S. James | Faculty Member |
| Vice Chairperson | Prof N Ibohal Singh | Faculty Member |
| Coordinator | Prof. W. Sushma Devi | Dean Students Welfare |
| Member | Dr. Kh. Mukta Singh | Faculty Member |
| Member | Dr. Chandibai Potsangbam | Faculty Member |
| PG Student's Representative | Mr L. Viswanath Singh | PG Student |
| PhD Student's Representative | Ms Th. Nirmala Devi | PhD Student |
| Local Govt. Representative | Mr Sinam Rahul Singh | Local Government |
PROCEDURE FOR FILING A GRIEVANCE
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01
Submission of Grievance
Online Portal: Submit your grievance through our online grievance portal
Written Submission: Submit a written complaint to the Grievance Cell office at MIU Administrative office, Ghari, Airport road, Imphal West, Manipur -795140 or via email at miugrievance@miu.edu.in
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02
Required Information
When filing a grievance, provide:
- Full name and contact details
- Details of the grievance
- Any supporting documents or evidence
Complete information helps in faster resolution.
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03
Acknowledgment
Upon receipt, you will receive an acknowledgment of your grievance within the specified time frame.
This acknowledgment confirms that your complaint has been received and is being processed by the Grievance Cell.
Keep the acknowledgment for future reference.
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04
Review and Investigation
The Grievance Cell will review your complaint and, if necessary, conduct an investigation.
This process will be completed within 15 working days from the date of acknowledgment.
All investigations are conducted impartially and confidentially.
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05
Resolution
You will be informed of the resolution or decision made regarding your grievance.
If you are not satisfied with the resolution, you have the right to appeal the decision.
Resolutions aim to be fair and just for all parties involved.
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06
Appeal Process
If you wish to appeal the decision, submit your appeal to the higher authority within the specified time frame from the date of the resolution.
Appeals must be filed within 15 days of receiving the resolution.
The appeal will be reviewed by a higher committee for final decision.
Contact Information
Get in touch with the Grievance Redressal Committee
Ombudsperson
Impartial Mediator & Advisor
Grievance Cell Office
Official Communication Channel
Office Address:
MIU Administrative Office, Ghari
Airport Road, Imphal West
Manipur - 795140
Grievance Email:
miugrievance@miu.edu.in